FAQ

​How Do I Place An Order?

 

1. To place your order go to the SHOP link;  there you will find an assortment of products available for purchase.

2. Click on the picture of the item you wish to purchase for a quick view (you will see a description of that product and have the option of selecting it or choosing another product).    

3. When you have made a decision click on the "ADD TO CART" link.  

4. There you may checkout securely using PayPal, Square, Visa, Mastercard, American Express or Discover.

 

Shipping

Ready made hats go out for shipping within 24-48 hours of payment clearance,unless other arrangements are made. All hats are packaged and shipped in boxes and most are shipped two-day air through the United States Postal Service. Each order is followed up with tracking information. 

All hats at Hat and Hat Frames by Kay's Art of Millinery are one of a kind designs, and usually only one is created in that fabric and style. Once that hat is sold it is no longer available to other potential buyers. Therefor we will make every effort to ensure the item you order is to your complete satisfaction to avoid returns.

 

Since some browsers colors show differently, those having concerns will be mailed swatches of the fabric used on covered hats. We will also verify as best possible your correct head-size. To measure your head use non stretch tape measure and measure the area where a hat would sit on your head. Approximately 2' above the eyes and center back of the head. 

 

If after receiving your order you are dissatisfied, you must return the unworn item within SEVEN (7} days. When we receive the item your funds will be returned through PayPal or whatever means used for the purchase. You will be reimbursed your payment minus and shipping and handling fees.

 

Most orders will be shipped within two business days through US postal priority service. However custom orders may take as little as one week and as much as two weeks from time order is placed and delivery time.

 

Thank you for visiting Hats and Hat Frames by Kay’s Art of Millinery and we look forward to your business. If you have other questions or comments contact me at 318 792-5757 or email kaydurdenusa@aim.com. Have a great day. Sincerely,

Kay Durden.

©  Kay's Art of Millinery

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