Return Policy of Hats of Distinction by Kay's Art of Millinery
All hats at Kay’s Hat of Distinction and Kay’s Art of Millinery are unique and usually only one is created in that fabric and style. Once that hat is sold it is no longer available to other potential buyers. Therefore we will make every effort to ensure the item you order is to your complete satisfaction to avoid returns.
Since some browsers colors show differently, those having concerns will be mailed swatches of the fabric or other material used. We will also verify as best possible your correct head-size. To measure your head size (use a non stretch) tape measure and measure the area where a hat would sit on your head. Approximately 2' above the eyes and to the center back of your head. Wrap the measuring tape around your head in a circular motion. Most head-sizes are between 21 and 23 inches. .
If after receiving your order you are dissatisfied, you must return the unworn item within SEVEN (7) days. of receipt. When we receive the item your funds will be returned within 7 days if item has not been damaged or worn. Also your refund will be refunded through the same payment option used for the original order. .
Original orders will be shipped in boxes within two business days through US postal priority service. As soon as your order is shipped you will be sent tracking information by email and occasionally text messages. Custom orders may take as little as one week and as much as two weeks from time order is placed and delivery time. If for any reason the order cannot be shipped as promised you will be notified.
Thank you for visiting Hats of Distinction and Kay's Art of Millinery. I look forward to your business and iIf you have other questions or comments do not hesitate to contact me.